Privacy Policy

Last updated: 24 October 2026

TalkSia ("we", "us") is an English-speaking practice app operated by SKILLSIYA ELEARNING LLP, India. This policy explains what information we collect, why, and the choices you have. If you have any questions, email support@talksia.in.

1. Information we collect

• Account details from Google Sign-In or email sign-up: your name, email address and profile photo.
• Profile details you give us: first name, mobile number, gender, English level, mother tongue and an optional profile photo or avatar you choose.
• Learning data: lessons completed, stars, XP, streaks, grammar scores and practice history.
• Practice content: the text of your messages to our AI tutor, and the text of your spoken answers after your phone converts speech to text.
• Co-learner call data: call start/end information, ratings and any reports you submit. Calls are not recorded.
• What co-learners see: when you are connected with a co-learner, they see your first name, English level and profile photo or avatar. Your email and mobile number are never shown to other users.
• Device and usage data needed to run the app, such as app settings stored on your phone (theme, voice and reminder time).
• App activity and device identifiers: app installs, app opens, sign-ups, trial starts and subscription purchases, together with your device's advertising ID or an app instance ID (see section 5).

2. Microphone and voice

We use your microphone only when you tap the mic or join a call. Speech-to-text is done by your phone's speech service (for example, Google's speech service on Android). We do not store your voice recordings. Co-learner calls are sent directly between the two phones (peer-to-peer) and are not recorded by us.

3. How we use your information

• To create your account and personalise lessons to your level and mother tongue.
• To generate AI tutor replies, corrections, hints and practice exercises.
• To connect you with co-learners and keep calls safe (including reviewing reports).
• To track your progress, streaks and daily free minutes.
• To send learning reminders you have switched on.
• To process subscriptions and payments (when Pro is purchased).

4. Service providers we use

We share only what is needed with trusted providers who process data on our behalf:

• Google Firebase (authentication and database).
• Cloudflare (our secure server that talks to the AI and enforces limits).
• DeepSeek (AI model that generates tutor replies and exercises from the text of your messages).
• Cashfree Payments (to process Pro subscriptions and UPI Autopay). We never see or store your full card or UPI details.
• Google Analytics for Firebase (to understand how many people install and use the app, and which campaigns they came from).
• Meta (Facebook) SDK and Meta App Events (to measure how well our ads on Facebook and Instagram work).

We do not sell your personal information.

5. Analytics and advertising measurement

We use Google Analytics for Firebase and the Meta SDK to measure our marketing. They receive app events such as installs, app opens, sign-ups, trial starts and subscription purchases (including the plan amount), along with your device's advertising ID or an app instance ID. They do not receive your messages to the AI tutor, your voice, your calls or your payment details. Meta may use this to tell us which of our ads led to installs or purchases and to show our ads to people more likely to be interested.

You can reset or delete your advertising ID, or opt out of ads personalisation, in your Android settings (Settings → Google → Ads, or Settings → Privacy → Ads). You can also control off-Facebook activity in your Facebook account settings.

6. Data retention and deletion

We keep your data while your account is active. You can ask us to delete your account and associated data at any time by emailing support@talksia.in from your registered email address. We will complete deletion within 30 days, except where we must keep certain records by law (for example, payment records).

7. Security

Data is sent over encrypted connections. Our database rules allow you to access only your own profile. Secret keys are kept on our server, never inside the app.

8. Children

TalkSia is intended for users aged 18 and above. We do not knowingly collect personal data from anyone under 18. If you believe a minor has given us personal data, contact us and we will delete it.

9. Your choices

• Edit your name, level and mother tongue in the app's Profile.
• Turn reminders on or off in Profile → Learning reminder.
• Deny microphone permission (some speaking features will not work).
• Request a copy or deletion of your data by email.

10. Changes

We may update this policy. We will change the "Last updated" date and, for important changes, notify you in the app.

11. Contact

TalkSia by SKILLSIYA ELEARNING LLP · support@talksia.in · talksia.in